Reviewing a report is a case-by-case decision about one concern and the post it refers to. The Reports area keeps the rule, the reporter's explanation, and the post together so authorized reviewers can make a considered decision instead of reacting to a count alone.
This area is for space owners and members whose role gives them access to Reports. Ordinary members can report content, but they do not have access to the space's review queue.
Review The Whole Case
A report explains why a member believes a post needs attention. It is evidence to review, not proof that the post broke a rule. Read the report card and the post as one case before choosing an outcome.
The review view brings together:
The rule gives you the standard to apply. The note can point out wording, intent, or surrounding circumstances that are easy to miss. The post provides the evidence for your decision. When these parts seem to conflict, rely on the post and the applicable rule rather than making assumptions about the reporter or author.
The queue keeps the rule, mock report note, and post snapshot together so reviewers can understand the whole case before choosing an outcome.
Current end-to-end review coverage in the space queue is for reported posts. Do not assume that every other content type will appear in the same review flow.
New Reports And Resolved Reports
New Reports contains cases that still need a decision. The number in the tab label, such as New Reports (3), is the number of pending cases in that space, not necessarily the number of different posts.
Resolved Reports keeps cases that have already received a decision. This history helps reviewers understand earlier judgments, compare related incidents, and correct a decision when a closer review changes the conclusion.
A resolved case is not locked. An authorized reviewer can open it again, read the saved context and moderator note, and choose a different outcome. Treat a correction as a fresh moderation judgment: confirm the post context and leave a clear note when the reason is not obvious.
Choose The Outcome That Fits
Each report has three exact outcomes. They answer different questions, so choose based on what should happen to the reported post:
Approve does not mean that reporting was inappropriate. It means the concern was reviewed and the post was not removed. Likewise, report volume does not decide between Remove and Spam; the post's content and the relevant rule do.
Several Reports Can Point To One Post
Members report independently. Two or more people can therefore create separate cases about the same post, perhaps under different rules or with different notes. A post with several pending reports can show a report count that opens the individual cases together.
Treat each report as its own concern. Read every rule and note, even when you have already reviewed another report about the post. Several reports may reinforce the same issue, but the count alone should never substitute for judgment. Resolving one case records the decision for that report; continue through any remaining pending cases so each concern receives a clear outcome.
Leave A Useful Moderator Note
A moderator note preserves the reasoning that other authorized reviewers will need later. Add one when the choice depends on context, when several reports describe the same post differently, or when you are correcting a previous decision.
Keep the note focused on observable content and the rule you applied. A useful note can briefly state what you found, why the selected outcome fits, and any distinction that another reviewer might otherwise miss. The note remains with the resolved case for later review.
Protect The Reporting Boundary
Regular members do not see report markers after a report is submitted. The report queue, reporter note, moderator note, and review history are moderation context for people permitted to manage content in that space.
Keep that context within the authorized review workflow. Do not expose a reporter's note in public discussion or use it to speculate about the reporter. The task is to evaluate the reported post fairly against the relevant rules.
Common Questions
Does a report automatically mean the post should be removed?
No. A report brings a concern to an authorized reviewer. The reviewer compares the rule, the optional note, and the post before choosing Approve, Remove, or Spam.
Why can the report count be higher than the number of posts?
Each member submission creates a separate case. Several independent reports can refer to one post, so the queue counts cases rather than unique posts.
Can a reviewer change an earlier decision?
Yes. Resolved reports remain available, and an authorized reviewer can select another outcome. Review the full context again and add or update the moderator note when the correction needs explanation.
Why can't I open the Reports area?
The space review queue is limited to the space owner and roles with report-review access. Ask a space owner to check your role if reviewing reports is part of your responsibilities.
Will every kind of reported content appear here?
The complete queue and decision workflow currently covers posts. Other content should not be assumed to have the same review coverage.
Related Guides
Start with the Reports overview for the full reporting lifecycle. For the member-facing experience, see Reporting Content. When you are ready to work through a case, follow Review And Resolve A Reported Post.