Upload a few files or bring an existing folder structure into Documents. Each file has its own result, so one rejected item does not undo the rest of the batch.
Choose The Destination Before The Files
Open the destination area or folder, then choose New β File upload or Folder upload. On the web, you can also drop files or a folder tree from your computer into a writable Documents view.
Uploads keep the destination selected when the batch began. Browsing another folder while they finish does not redirect them there. For a folder upload, inspect the resulting nesting as well as the file count, especially if any folder creation failed.
Files inherit their area's access. New uploads are unavailable inside archived activities, including their nested folders.
Follow The Upload Tray
The tray shows progress and a separate outcome for every file. A transfer can finish sending its bytes and still need a short processing stage before it is complete.
Closing the tray does not cancel an upload already in progress. It hides the displayed batch. Return to the destination and check the actual results before selecting the same files again.
File Size And Space Capacity Are Different
The starting per-file limits are 10 MB for images and ordinary media, 20 MB for videos, and 500 MB for generic files. Applicable Abos, Boosts, ownership, and uploader eligibility can change the effective limit. Use the limit shown for your rejected upload when deciding what to change.
A file can fit its individual limit and still exceed the space's remaining capacity. Adding storage increases how much the space can hold; it does not necessarily increase the maximum size of one upload.
The New menu keeps folder creation, uploads, and supported app documents together.
The product's baseline dedicated storage allowance is up to 5 GB per space. Check the space's displayed capacity for its current allowance and assigned storage Boosts.
What Uses Dedicated Storage
Storage accounting follows both size and privacy:
The threshold is 10,485,760 bytes; interfaces may use the shorter MB label. A file counts once regardless of folder depth. Folders themselves add no file bytes.
The side panel can show used storage against the space's assigned total. The Get info view describes currently loaded contents of the open location, not the entire space or every descendant folder. My Docs shows your personal workspace's separate usage.
Storage Is Not Monthly Transfer
Storage is the material kept in the space. Transfer is the data delivered when people view or download it.
Near a space's monthly transfer allowance, previews can become lighter and background media loading is reduced. Explicit downloads and originals remain available during that lighter browsing mode. If delivery is blocked, new media requests become unavailable too. Removing a file is not a way to undo transfer already used.
Accepted Formats And Useful Failures
Most ordinary media, document, text, table, and archive formats are accepted. Executables, scripts, and active browser formats such as HTML, JavaScript, XML, and SVG are blocked. Export the material to an accepted format instead of renaming its extension.
Not every accepted file gets a rich preview. A missing thumbnail does not mean its upload failed; see Files and Previews.
Use the individual failure message to decide what to do:
Common Questions
Will one failed upload cancel the other files?
No. Review each result and keep the successful uploads.
Why does a small private file use capacity?
All private files count. The small-file exemption applies only to public files.
Does closing the progress tray stop transfers?
No. Check the destination before starting another upload of the same files.
Can I preserve folders from my computer?
Web folder uploads can recreate the nested structure. Inspect it afterward, particularly if any part of the upload reported a failure.
Follow Upload files and folders for the full task.