Manage Notification Preferences

Visual Space manual, Notifications, Manage Notification Preferences

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Visual Space manual, Notifications, Manage Notification Preferences

Visual Space manual, Notifications, Manage Notification Preferences

Use this guide to set a calm notification baseline for your account, then make one joined space, subspace, or activity behave differently. You will finish with a global choice that applies across Visual Space and, when useful, one clearly visible area exception.

Use this guide to set a calm notification baseline for your account, then make one joined space, subspace, or activity behave differently. You will finish with a global choice that applies across Visual Space and, when useful, one clearly visible area exception.

Before You Begin

You must be signed in to change these personal settings. You also need to have joined a space before you can create an exception for one of its areas.

Choose the notification family you want to tune and decide on the behavior that should apply most often. A mute for every place belongs under Global exceptions; a mute for one place belongs on the specific space area.

Keep in mind that a switch controls whether a supported future update may enter your notification center. It does not guarantee that Visual Space currently sends that kind of update. For example, Meeting Reminder can appear as a choice even though meeting reminders do not currently arrive in the center.

Set Your Global Choices

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Open Account Settings - Open your account settings while signed in.
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Choose Notifications - Select Notifications in the settings navigation. The page opens with the title Notifications. You can also reach it through Notification preferences in the notification panel options menu.
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Review Global exceptions - Read the family name and description before changing its switch. A family turned off here is muted everywhere, including areas with saved exceptions.
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Choose the common behavior - Turn each relevant family on or off according to what you want in most places. New post starts off; enable it globally only if you want future post notices. New comments and Reactions remain separate choices. Existing saved values, including an enabled New post switch, are preserved.
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Let the change save - Each switch is saved as soon as you change it. There is no separate Save button.

A global mute overrides every area. Existing area mutes stay saved and take effect again when the global family is on.


Global exceptions set the account-wide baseline; area exceptions can mute specific places.

Add an Exception for One Area

Scroll to Space area exceptions. The tree begins with joined spaces and can reveal subspaces and activities beneath them, letting you place the exception at the exact scope where it belongs.

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Find the joined space - Locate the space whose behavior should differ from your global choice. Use the arrow beside it to expand its subspaces, or select the space itself if the exception should apply to that exact space scope.
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Expand the path - If you need a narrower exception, expand the relevant subspace to reveal its activities. A row without children has no further level to open.
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Choose the scope - Select the space, subspace, or activity you want to tune. An exception at one scope does not automatically become the setting for its children; each scope follows Global exceptions until it has its own override.
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Find the family - Locate the same notification family you reviewed under Global exceptions. The switch initially shows the inherited global value when that area has no saved exception.
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Create the override - Keep the global family on, then turn the area switch off. Visual Space saves a mute for that exact scope. If the global family is off, enable it first; area controls cannot bypass a global mute.

On a desktop-sized screen, the selected settings appear beside the area tree. On mobile, the settings appear inline beneath the selected area row, so you can make the change without leaving the tree.

Desktop branches with saved exceptions display counts such as 2 overrides. A space count includes exceptions on that space and within its visible subspaces and activities; a subspace count also includes exceptions in its activities. These counts describe saved preferences, not unread notifications.

Verify the New Behavior

The switch changes immediately while Visual Space saves the preference. After the update completes, the area switch should remain different from the matching switch under Global exceptions, and the desktop override count should increase.

For a stronger check, leave Notifications, reopen it from Account Settings, and return to the same area. The different value should still be selected. The preference affects supported notifications created after the change; it does not remove rows already in your notification center.

Return an Area to the Global Default

An exception is useful only while that area genuinely needs different treatment. To restore inheritance:

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Check the global value - Under Global exceptions, turn the family on if necessary so its area switches are available.
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Return to the area - In Space area exceptions, expand the same path and select the space, subspace, or activity that owns the exception.
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Restore inheritance - Turn the area switch on. This removes its explicit mute instead of saving a duplicate enabled setting.
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Confirm the result - On desktop, the relevant override count decreases or disappears. Future changes to that global family now flow to the area again.

Solve Common Problems

Why does Space area exceptions say No spaces available.?

The page has no joined spaces or saved fallback exceptions to show. Join the space you need, make sure your joined-space information has loaded, then return to Account Settings > Notifications. You can still manage the global choices under Global exceptions.

Why is an older saved area still visible?

Visual Space keeps explicit exceptions visible even when the original space or area is missing from your current joined-space view. Select the visible fallback area, enable the global family if necessary, and turn the area switch on to remove its saved mute.

Why did my switch return to its previous value?

The page applies your choice immediately, but restores the previous value when it cannot save the update. Look for feedback such as Failed to update notification setting, check your connection, and try again. A reverted switch means the new choice was not stored.

Why did turning a family on not produce a notification?

The preference only allows supported future updates in that family. A notification still depends on an active source, a relevant event, and your access to its destination.

Learn More

Read Notification Preferences for the full inheritance model, scope boundaries, and delivery limits. Return to Notifications to understand the center these choices affect.


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