Chat keeps everyday conversation connected to the work around it. Activity discussions use topics and summaries, while Messages provides private one-to-one and group conversations.
Activity Discussions
•
Useful summaries - Each topic has a connected article where contributors can preserve decisions and useful findings beyond the live conversation.
•
Topic controls - Space owners and chat managers can create and publish topics. Authors, owners, and chat managers can move them, while authors can delete their topics.
•
Area overviews - Space and subspace chat show relevant topic updates without mixing messages from several activities into one feed.
•
Easy catch-up - Day dividers, unread markers, older-message loading, and a jump-to-present action make long conversations easier to follow.
•
Direct navigation - Links from search can open and highlight a specific message in its surrounding conversation.
Messages And Replies
•
Everyday messaging - Users can send and reply in activity chats or direct messages, while authors can edit their own messages. Activity-chat authors and space owners can remove messages.
•
Rich expression - Lightweight formatting supports lists, links, quotes, emphasis, and code while keeping messages readable as plain text.
•
Mentions - Typing @ opens participant suggestions, and selected mentions remain connected to the right person if their display name changes.
•
Goal references - Users can find accessible goals from the composer, add readable references, and open those goals from sent messages.
•
Activity drafts - Unsent text stays with each activity while users move around during the current app session, then clears after sending.
•
Live conversation - New messages, edits, deletions, reactions, typing activity, and read state update without refreshing the open activity.
•
Safer sending - Oversized drafts cannot be sent, rapid message bursts show a cooldown warning, and retries avoid creating duplicate messages.
Direct Messages
•
Private conversations - The Messages page brings one-to-one and group conversations, participants, topics, messages, and composing into one workspace.
•
Reusable one-to-one chats - Starting another conversation with the same person returns to the existing private history instead of creating a duplicate.
•
Group controls - Participants can add eligible people, rename a group, leave it, and see an in-conversation notice when someone joins.
•
Conversation topics - Private conversations can contain several topics and prompt participants to create one before sending the first message.
•
Personal organization - Users can favorite, mute, or mark conversations as read, including marking all direct messages as read at once.
•
One-to-one boundaries - Users can block or unblock the other person in a one-to-one conversation.
•
Live private updates - Open conversations receive messages, reactions, presence, and read updates live, while other conversations refresh their unread summaries.
Files, Links, And Emoji
•
Flexible attachments - Users can add images, videos, documents, project files, and ZIP archives from the picker or supported paste-and-drop flows.
•
Private attachments - Files sent through direct messages remain private to that conversation.
•
Upload clarity - Draft previews, per-file progress, attachment limits, and clear failure states help users understand what will be sent.
•
Readable previews - Images use compact galleries, videos can play inline, and supported documents offer previews and download actions.
•
Documents and saved items - Users can drop stored Documents into activity chat or turn an eligible View Later item into a shareable link.
•
Link previews - Shared links can show preview cards while keeping their original address visible.
•
Emoji choices - Users can add standard emoji, use familiar emoticon shortcuts, and use a space's custom emoji where available.
•
Custom emoji - Space owners and chat managers can add, crop, name, and remove up to 50 custom emoji for their community.
Reactions, Awards, And People
•
Message reactions - Users can add or remove emoji reactions, see counts, and open the list of people behind a reaction.
•
Awards - Activity-chat messages can receive Awards that highlight valuable contributions and show who gave them.
•
Participant panels - Chat panels show contributors, relevant space roles, profiles, and live online status for the current area or private conversation.
•
Conversation shortcuts - Users can start a direct message from a chat participant or invite an eligible person to the current space.
•
Space invitations - Direct messages show space invitations as clear cards that let recipients visit or join the space.
From Chat To Shared Work
•
Publish a message - Space owners and members who can create posts can turn an activity-chat message into an article without starting over.
•
Prepared article drafts - The editor carries over the message, original author credit, visual attachments, and links for review before publication.
•
Long-form handoff - Eligible users can move an oversized draft into the article editor without losing the original chat draft.
•
Private stays private - Direct-message content does not offer the publish-as-article action.
•
Meeting access - Activity and direct-message conversations can start or reopen a meeting when meetings are available.


